Creating a strong brand voice is essential for any business that wants to connect with its target audience and stand out from the competition.

But with so many channels and platforms available, it can be challenging to maintain a consistent and authentic brand voice.

In this article, we'll provide you with tips and strategies to help you align your brand communication across all channels and create a powerful brand voice that resonates with your customers!

TL;DR

  • A brand voice is the unique personality and tone of a brand's communication that reflects its values, mission and target audience.
  • To build a brand voice, businesses need to define their values and mission, identify their target audience and develop a brand personality that reflects their values.
  • Apple, Old Spice and Mailchimp are all great examples of businesses with successful brand voices.
  • A brand voice is the foundation of a brand's communication, while brand tone refers to the variation in the brand's voice that is appropriate for different situations or contexts. 
  • Tips to align your brand communication effectively include defining your brand, training employees and stakeholders, monitoring and adjusting constantly.
  • TextCortex AI is the perfect tool to build a successful brand voice, thanks to features such as Knowledge Bases, Brand Personas and a fully customizable virtual assistant always ready to support you.

What is a Brand Voice?

A brand voice is the unique personality and tone of a brand's communication that reflects its values, mission and target audience.

It's the way a brand speaks to its customers and communicates its message consistently across all channels and platforms.

How to build a brand voice

To build a brand voice, businesses need to define their values and mission, identify their target audience and develop a brand personality that reflects their values and resonates with their customers.

Once they have developed a brand personality, they can create a brand voice that reflects it and their tone.

It's also essential to train employees and stakeholders to use the brand voice consistently. 

Brand voice examples

Let’s take a look at some famous brand voice examples.

Apple's brand voice is simple, elegant and user-focused: their marketing materials and advertisements use clear and concise language to highlight the benefits and features of their products.

brand voice tips

Old Spice's brand voice is humorous and irreverent. They use exaggerated, over-the-top language in their advertisements to poke fun at traditional masculine stereotypes and appeal to a younger, more modern audience.

Mailchimp's brand voice is friendly and approachable. They use a conversational tone and colloquial language to make their marketing materials and tutorials more accessible to their customers.

Brand voice vs. brand tone

Brand voice and brand tone are related concepts but have different meanings. 

Brand voice refers to the overall personality and style of a brand's communication. It's the consistent and unique way the brand speaks to its customers across all channels and platforms. It encompasses the brand's values, mission, and target audience and is the foundation for all communication.

Brand tone, on the other hand, is the variation in the brand's voice that is appropriate for different situations or contexts. It's the way the brand adapts its voice to fit the situation or audience it's addressing. For example, the tone of a brand's social media posts may be more informal and conversational than the tone of its customer service emails.

In summary, brand voice is the foundation of a brand's communication, while brand tone refers to the variation in the brand's voice that is appropriate for different situations or contexts. 

Tips to Align Your Brand Voice

Now that you’re more familiar with the steps to take to put together a brand voice, let’s take a look at some real-world successful examples!

Define your brand

Defining your brand is an essential part of any successful business and the place you should start from to build a successful brand voice.

It involves crafting a message that resonates with your target audience, creating a recognizable visual identity and building a strong reputation in the marketplace. 

When defining your brand, you should start by identifying the features and benefits of your product or service that set it apart from the competition. What makes your company unique? What value do you offer to customers?

Once you have identified these qualities, you can create a mission statement that communicates the purpose of your business. This statement should be brief and easy to understand, but still capture the essence of your company.

Train employees and stakeholders

It's important to train employees and stakeholders to use the brand voice consistently because they are often the primary point of contact between the brand and its customers: when employees and stakeholders use a consistent brand voice, it helps to create a cohesive and unified brand image that resonates with customers and builds brand awareness. 

By training employees and stakeholders, businesses can ensure that their communication is aligned with their values and mission.

It also helps to avoid confusion or mixed messages that can arise when different people use different tones or styles in their communication. 

Monitor and adjust

As businesses grow and evolve, their values, mission and target audience may change: by monitoring your brand voice, you can ensure that it continues to reflect your brand's values and mission and resonates with your target audience. 

Monitoring your brand voice also allows you to identify any inconsistencies or issues with your communication. For example, if customers are confused about your brand's message or tone, monitoring your brand voice can help you identify the source of the confusion and make adjustments to address it.

Build Your Brand Voice with TextCortex AI

TextCortex AI is the perfect tool for building your brand voice.

It is a cutting-edge artificial intelligence tool that can help you create content that is unique, effective and consistent with your brand’s message.

Knowledge Bases

Our Knowledge Bases will allow you to upload your own documents and retrieve information from them directly within ZenoChat.

You can easily upload any type of document or presentation related to your business and have ZenoChat learn from it: your virtual assistant will be able to help you swiftly craft an appropriate brand voice that will resonate with your target audience right away!

Brand personas

You can also teach your AI companion ZenoChat to impersonate any professional figure of your choosing, including yourself!

Our Brand Personas feature is going to be a game changer for you!

ZenoChat

If there is not a specific feature you’re looking to test out, your fully customizable virtual assistant ZenoChat can help you set an effective outline to build a brand voice that resonates with your target audience.

Here are a few prompts you can try out:

  1. What are the steps I should follow to build an effective brand voice for my business?
  2. Which mistakes should I avoid?
  3. Can you give me some examples of successful brand voices?
  4. What kind of communication works best for brand voices?
  5. Help me set an outline to create my brand voice‍