At TextCortex, we understand the importance of privacy and data security. Our platform is designed not only to enhance content creation but also to respect user privacy and handle data with utmost attention and care. Please refer to our Trust & Security page to see how we deploy industry-leading safeguards to manage our systems.

1. General Usage Data

When you use the TextCortex App, TextCortex Browser Extension or TextCortex API, we may utilize the data you provide to enhance and refine our AI models. This is aimed at ensuring an improved and more personalized user experience. However, we respect your privacy preferences. If you choose not to have your data used in this manner, you can opt out simply by submitting this form. Once you opt out, be assured that none of your new interactions will be used to train our models.

2. Knowledge Base Document Uploads

The documents you upload to your knowledge base are solely for your personal use and enhancement of the tool's functionality. By default, we do not use the uploaded data for re-training our models. These files are stored securely and persist only as long as you keep them in your knowledge base. Should you choose to delete them, they are permanently removed from our systems.

3. Knowledge Base Document Processing

The processing of your knowledge base documents is done exclusively by TextCortex, without the involvement of any third parties. This helps maintain the confidentiality and integrity of your data.

4. Persona Creation

We do not use the data you provide during persona creation to train our AI models. The "Text Examples" or "Backgrounds" you provide are used solely for the purpose of defining your AI persona and do not contribute to our general model training data.

If at any point you decide to delete a persona you have created, the corresponding "Text Examples" and any related data are also completely removed from our system.

5. AI Models and Data Compliance

We employ different AI systems, all following strict security rules and data regulations. For enterprise clients, we also offer safe, private environments for their data, deployed in the regions they prefer.

6. Data Retention and Improvement

While we do retain certain data from your interactions with us, we make sure to minimize the personal information in our training datasets before they are used to enhance our models. This anonymized data helps us better understand user needs and preferences, allowing our AI models to evolve and become more efficient over time.

In conclusion, at TextCortex, we strive to offer you a robust AI tool that not only helps you create content faster but also respects and protects your data. Your trust is our top priority, and we are committed to maintaining the highest standards of data privacy and security.

7. Enterprise Data

At TextCortex, we understand that enterprise-level services require heightened levels of privacy and data security. We are committed to providing our enterprise clients with the assurance they need when it comes to their data protection.

For our enterprise services, we maintain a strict no-data-collection policy. This means that no data shared with us through our enterprise services is collected or stored. Furthermore, we do not use any enterprise data to train our AI models. This includes all data generated during the use of our services, from content creation to any form of communication.

We ensure that your data remains strictly within your control, providing a secure environment for you to leverage our AI tools without any concerns about data usage.

This policy, like all our data handling practices, reflects our unwavering commitment to data privacy and security. At TextCortex, we provide not just powerful AI tools, but also the peace of mind that comes with knowing your data is in safe hands.

8. Speech-to-text Data

We offer a speech-to-text function that requires microphone access within users' browsers. Keep in mind that we do not collect or retain any voice data from this function. The speech-to-text function is only executed within the user's browser and requires explicit permission to enable microphone access within the browser settings. Once enabled, the function processes the voice data in real-time and converts it to text within the user's browser. We take data privacy and security very seriously, and we are committed to ensuring that your data remains safe and secure with us.

9. AI Content Policy

We have designed our AI models to thoroughly scrutinize and control any input that may imply violence, bias, or harmful content. The models are trained not to generate, endorse or promote any content that is violent, harms or threatens the safety of individuals or groups, or promotes discrimination or bias based on attributes such as race, religion, gender, age, nationality, or sexual orientation.

Our AI Content Policy is a testament to our commitment to uphold ethical standards in AI usage. We continuously work towards refining our models to detect and prevent the generation of inappropriate content. By doing so, we aim to create a safer, more respectful environment for our users and contribute positively to the broader online community.

10. Technical and Organizational Measures for Security

Please refer to our Trust & Security page to see how we deploy industry-leading safeguards to manage our systems. In case of detailed questions or a need for a data processing addendum describing our TOMS in detail for your enterprise request please reach out to our Enterprise Success team.

By adhering to these measures, we can guarantee the security and integrity of your data, providing peace of mind for our enterprise clients.