Developed by OpenAI, ChatGPT is a useful solution in both professional and daily life with its natural language features and GPT-4 web access. You can use ChatGPT to automate your repetitive tasks or generate new and unique textual content with it. However, like every online program, ChatGPT is a software that has errors and does not always work.

In this article, we will talk about possible ChatGPT errors and explain how you can solve them.

If you're ready, let's start!


  • ChatGPT is an AI chatbot developed by OpenAI and uses GPT-n series LLM.
  • Since ChatGPT is a software, it may sometimes give error messages or not work.
  • Reasons for ChatGPT not working include server errors, technical problems, and poor internet/network connection.
  • To solve ChatGPT errors, you can check your internet connection, use another browser, and update your operating system.
  • If ChatGPT does not work despite trying all the solutions, you can consider using another AI chatbot.
  • With its customization options and advanced AI features, ZenoChat by TextCortex is the best ChatGPT alternative.

What is ChatGPT?

ChatGPT is an AI chatbot developed by OpenAI and uses GPT-n large language models. With ChatGPT, you can generate texts such as articles, essays, blog posts, and social media captions, translate your existing texts into another language or paraphrase them. ChatGPT offers its users both a free version that utilizes the GPT-4o model with rate limits and a premium version that utilizes the GPT-4 model with higher rate limits.

chatgpt interface

Issues with ChatGPT

If you have been trying to use ChatGPT lately, you may be encountering some errors. The main reasons for this are network connection errors or server errors caused by too many users. Fortunately, there are a few solutions you can try if you're getting errors when using ChatGPT.

Why Does ChatGPT Not Work?

If you encounter errors when using ChatGPT, you must first determine the cause of the error. There may be several different reasons why ChatGPT does not work or gives an error. For example, if ChatGPT gives an error, it may be caused by your internet connection or VPN. If the issue is not caused by your internet connection or VPN, another possible cause is ChatGPT server errors. If you think the reason why ChatGPT is not working is not personal but general, you can try asking others or checking the servers.

why does chatgpt not work?

How to Solve ChatGPT Errors?

Once you determine the reason why ChatGPT is not working, there are several methods to resolve these errors. If you know the cause of the ChatGPT error, let's look at the solutions together.

Check Your Internet Connection

If the reason why ChatGPT is not working is related to your internet connection, resetting your modem, or contacting your internet provider will solve the problem. Poor internet connection prevents or delays ChatGPT from producing output. Moreover, if you are using a model with a web search feature such as GPT-4, you are more likely to encounter the ChatGPT error message.

If your internet connection is strong and you still encounter the ChatGPT error message, you may want to check your VPN. If you have any active VPN, you can deactivate it or give access to ChatGPT.

Technical Issues such as Browser and Operating System

If your internet connection is strong and you are not using any VPN, the current ChatGPT error may be caused by your web browser or operating system. You can try using ChatGPT from your mobile device or another browser to detect the web browser problem. If your problem is not resolved and you continue to receive the ChatGPT error message, you can update your operating system and browser and clear the browser cache and cookies.

ChatGPT Server Problems

One of the most common reasons why ChatGPT does not work is server problems. If ChatGPT is not working due to a server problem, there is not much you can do other than wait. If ChatGPT servers are under maintenance or not working, these problems are usually resolved in a short time. If ChatGPT is not working due to the server, you can try to use ChatGPT again at 15-minute intervals.

Use ChatGPT Alternatives

If ChatGPT is not working due to server issues and you need generative AI to complete your tasks, you can consider using another AI chatbot. Although the ChatGPT-4 model is one of the most advanced LLMs on the market, there are models such as the Claude 3 Opus with higher performance. Thus, you can complete your tasks during ChatGPT server issues and unlock new solutions.

Best ChatGPT Alternative: ZenoChat

If you are looking for an alternative conversational AI that offers more and better features than ChatGPT to complete your daily and professional tasks, ZenoChat by TextCortex is designed for you. ZenoChat is a customizable AI assistant developed by TextCortex that aims to reduce users' workloads by automating a wide range of tasks. Moreover, you can access ZenoChat both as a web application and as a browser extension. The ZenoChat browser extension is integrated with 30,000+ websites and apps to support you anywhere and anytime.

Access Wide Range of LLMs with ZenoChat

If ChatGPT is not working due to server error, it means GPT-n models are also unavailable. Fortunately, in addition to the GPT-4 LLM, ZenoChat also has the Claude 3, Llama 3, Mixtral and Sophos LLMs. Thus, in case of any server error, you can switch ZenoChat's LLM and continue to complete your tasks without interruption. ZenoChat offers all its features with different LLMs, so you can choose any LLM according to your specific needs and tasks. ZenoChat offers the following LLMs;

  • Claude 3 Opus
  • GPT-4o
  • GPT-4
  • Claude 3 Sonnet
  • Claude 3 Haiku
  • Mixtral
  • Llama 3

Advantages of ZenoChat

ZenoChat offers its users a wide range of AI features, including text generation and rewriting. The first of these features is its text generation capabilities. ZenoChat can analyse text prompts entered by users and generate text output such as social media posts, articles, and emails. Moreover, with ZenoChat, you can paraphrase your existing texts, translate them into another 30+ languages, and fix grammar & spelling errors.

ZenoChat comes with a web search feature that can use the entire internet as a data source. By using this feature, you can generate outputs that contain current internet information, list popular topics, and access the latest data. The ZenoChat web search feature has seven different options: internet, Wikipedia, Twitter, Reddit, YouTube, Scholar, and News.

Another feature that ZenoChat offers to its users is DALL-E 3 powered image generation. With ZenoChat, it is possible to convert your textual prompts into new and unique AI artworks. To activate ZenoChat image generation, simply click on the "Enable Image Generation" symbol in the chat settings.

Customize Your ZenoChat

Designed to help you with your daily and professional tasks, ZenoChat offers a fully customizable AI experience thanks to our “Individual Personas” and “Knowledge Bases” features.

The ZenoChat Individual Personas feature allows you to tailor its personality, output style, tone of voice, and sentence length. Using this feature, you can create personas for any of your tasks and generate more accurate outputs.

Our “Knowledge Bases” feature allows you to customize ZenoChat's training data. In other words, using this feature, you can upload or connect the data that ZenoChat will use to generate output. Moreover, this feature comes with a button that allows you to fully integrate your Google Drive and Microsoft OneDrive data.