TextCortex for
Customer Support

Resolve Issues Faster & Elevate Customer Satisfaction

TextCortex empowers your support team with instant access to relevant information, enabling them to provide precise solutions and elevate customer satisfaction.

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Rating 4.9 with 2500+ reviews

+2m users from leading enterprises trust us

AI Agents

Build AI agents for every situation.

Customize the tone and connect company data
Select tools and different AI models to power your agents
Let them handle complex workflows using your own knowledge

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Generative AI for enterprises
Enterprise Gen AI
Knowledge Discovery

Instant answers at your fingertips.

Access past tickets, product manuals, and FAQs
Find resolution steps for complex issues
Collaborate on shared support knowledge base

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Workflow Automation

Automate everyday tasks & workflows.

Generate solution templates from past resolutions
Route tickets to the right department instantly
Auto-categorize incoming support requests

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Generative AI for enterprises
AI Writing Assistant
Writing Assistance

Work with AI, where you work.

Ensure consistent tone across support channels
Generate empathetic, solution-focused replies
Create clear step-by-step instructions for customers
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Data Analysis

Turn support data into action.

Identify knowledge gaps in your support team
Analyze customer feedback for product improvements
Identify recurring issues and pain points

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Generative AI for enterprises

Works where you work

No context switching required. TextCortex provides one consistent experience across 30,000+
apps and sites through key integrations, a browser extension, & a robust desktop app.

Secure & Responsible AI

We prioritize user data security through third-party evaluations of our company-wide security controls and are actively preparing for certification audits against globally recognized standards.

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Secure & Responsible AI

Known from

Questions?  Answers.

How does TextCortex work?

TextCortex is a robust enterprise-ready business software designed for companies aiming to integrate AI with their own data and knowledge. It provides advanced features for managing the lifecycle of knowledge and content, catering specifically to business needs such as content creation, data analysis and knowledge discovery.

What's the difference between TextCortex, Microsoft Copilot & ChatGPT?

TextCortex is a customizable platform that sets itself apart from Microsoft Copilot and ChatGPT by allowing businesses to tailor AI for specific use cases, automate workflows, and receive detailed, personalized responses. It integrates seamlessly with many tools, such as the Microsoft Suite, and features precise information retrieval with collaborative knowledge management on a GDPR-compliant EU infrastructure. Access to leading AI models, including the GPT models, guarantees exceptional capabilities while offering the flexibility to choose among multiple providers. With multilingual support and an intuitive interface, TextCortex is ideal for global teams.

Which languages does TextCortex support?

TextCortex supports more than 25 languages including English, Dutch, German, Ukranian, Romanian, Spanish, Portuguese, French, Italian.

Is TextCortex free?

Yes, TextCortex is completely free to use with many of its core features. When you sign up, you receive 100 free creations. Then you will receive 20 recurring creations every day on the free plan.

Does TextCortex offer Text Generation API?

Yes, we have a Text Generation API, please talk to us directly to implement it. You can reach out to us at [email protected]

I have an account for myself, can I share it with my colleagues?

Account sharing is not allowed. If you need multiple seats for your team, you can explore our enterprise plan.

Does TextCortex offer free trial?

Yes, TextCortex offers 14-day free trial for users to try out all features extensively with higher number of generations. But keep in mind that you can already try many of our core features with the free plan.

How are TextCortex's reviews on G2, Trustpilot, Capterra, and other platforms?

Overall, TextCortex AI has over 1000 five-star reviews on reputable review sites such as G2, Trustpilot and Capterra.

I cancelled my subscription, what happens to my account?

Your premium features will be available until the end of your subscription date, then your account plan will be set to Free.

General Questions

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