Guru vs. Document360: Which AI Knowledge Base is the Best for You?

In today’s business world, effective data management, data analysis, and centralised data gathering are essential for success. When it comes to knowledge management, it would be beneficial to choose knowledge management tools that offer AI-powered features and solutions to various business problems. Two tools that come to mind in the context of knowledge management are Guru and Document360. If you’re not sure which knowledge management tool you should use for your business, we’ve got you covered!

In this article, we’ll examine the differences between Guru and Document360 and discover which one is the best choice for your business.

Ready?

Let’s begin!

TL; DR

• Guru is an AI tool that offers real-time and context-based AI knowledge management to its users.
• Guru offers features like AI-powered answers, third-party integrations, knowledge cards, insight generation, and knowledge triggers.
• Guru offers advantages such as real-time collaboration and AI-powered suggestions for companies, but it lacks public knowledge management.
• Document360 is a cloud-based knowledge management tool that offers advantages such as a custom knowledge base and third-party integrations.
• If you are looking for a company AI knowledge base tool that offers more than what Guru and Document360 offer, TextCortex is the way to go, with its integrations, automation, and AI features.

What is the Guru?

Guru is an AI tool that offers real-time, context-based knowledge delivery and AI knowledge management to its users. With Guru, you can connect your company data with apps, documents, and workspaces and get instant answers to your questions by pulling data from all of them. Guru provides a common information source for all your company employees and allows your employees to access information quickly.

Guru Features

Guru is an AI tool that provides a centralized knowledge base and AI-powered knowledge management for organizations and companies. Guru offers AI-driven features that aim to solve companies’ problems, such as:

• AI-powered Answers
• Third Party Integrations
• Knowledge Cards
• Insight Generation
• Knowledge Triggers

Advantages of Guru

Guru is an AI knowledge management tool that offers several advantages for companies. The first of these advantages is its integration with third-party applications such as Slack and CRM systems. It also offers a verification and trust system to keep Guru company knowledge always up-to-date. 

Another advantage of Guru is its ease of use. Guru offers an easy-to-get-accustomed-to interface for both new employees and those who will use the tool for the first time. Guru supports real-time collaboration, enabling teams to easily share information and data. Guru analyzes your company data and provides customized, AI-powered suggestions for your employees.

Disadvantages of Guru

Guru lacks the ability to create public knowledge bases such as product guides, frequently asked questions pages and more. Additionally, since Guru offers limited customization to its users, it may not be ideal for specific use cases. Guru can be expensive for small teams and start-ups because of its pricing structure based on user seats. Guru's content structuring is less formal than traditional knowledge bases.

Guru Pricing

Guru offers three different pricing plans for its users, one of which is free:

• Free Trial
• All-in-One: $15 per month for each user
• Enterprise: Custom Pricing

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What is Document360?

Document360 is a cloud-based knowledge management platform designed to help components store, create, manage, and share data across teams. With Document360, companies can create knowledge bases for different departments, facilitate interdepartmental information and data sharing, and ensure that all employees are on the same page.

Document360 Features

Document360 offers its users AI features that are shaped around AI-powered knowledge management and data-sharing features. With the features offered by Document360, companies and employees can handle knowledge management tasks much more easily. Some of the most critical features of Document360 include:

• User-Friendly Knowledge Base Editor
• Categorization
• Tagging
• Multi-language Support
• Analytics
• Integrations

Advantages of Document360

Document360’s core advantages include the integrations it offers with other tools. With Document360 integrations, you can integrate your knowledge base with other company tools such as Microsoft Teams. 

Document360 allows teams to tailor the look and user interface of their knowledge base which makes it easy to navigate. With Document360, you can create a custom knowledge base structure for your company and adapt knowledge management to standard parameters.

Disadvantages of Document360

The biggest disadvantage of Document360 is that it is expensive for small teams and start-ups, especially if you want to utilize additional features like analytics and multilingual support. Another disadvantage of Document360 is its slowness, which can hinder real-time collaboration.

Document360 Pricing

Document360 offers three different pricing plans for individuals, small teams, and enterprises. However, Document360’s pricing is not disclosed, and you will need to contact them to set up your own plan.

TextCortex AI: The Best Alternative to Guru and Document360

If you need an AI assistant that offers what Guru and Document360 offer and more, then TextCortex is for you. TextCortex was developed to meet the needs of enterprise users such as knowledge management, workflow automation, content creation, documentation, knowledge sharing, and data analysis. 

Let’s break it down.

Seamless Integrations

TextCortex offers integrations with 30,000+ websites and apps including Gmail, Google Docs, Pages, Notion, and Slack to be with its users anytime, anywhere. With TextCortex, you can continue working without having to switch tabs, thus saving time and energy. In other words, TextCortex aims to provide you with the best experience by adapting to your working style, pace, and needs.

TextCortex Knowledge Bases

TextCortex offers knowledge bases for individual and team users where they can store all their internal data and use it with various AI features. Using our knowledge bases, you can organize, share, and analyze your internal data, use it to generate insights, and use it to create new knowledge. By integrating TextCortex knowledge bases into your business, you can provide your employees with access to information in a conversational format through simple queries.

You can manually upload your data and documents to TextCortex knowledge bases or connect your existing knowledge sources such as Microsoft OneDrive, Google Drive, and Notion with a single click. Moreover, you can organize your documents and internal data by creating knowledge base files.

TextCortex Workflow Automation

TextCortex offers automation of repetitive and monotonous tasks to all its users, including enterprises. With TextCortex AI agents, you can automate any repetitive workflow of your business and save time! TextCortex AI agent works integrated with your knowledge base and can complete tasks using your internal data. For example, using the TextCortex AI agent feature, you can build an assistant that will automate HR manager tasks and help you save time.

Writing Assistance

If you need to create documents frequently or want to make your enterprise documents compelling, contextual, well-organized, and error-free, then TextCortex writing assistance is designed for you. Our writing assistance stabilizes your brand voice and ensures consistency in all your written documents.

Frequently Asked Questions

Does the Guru use AI?

Guru is a tool that offers its users AI features around AI-powered knowledge management. Guru knowledge management offers AI features such as AI-driven answers and data analysis. If you need an AI assistant that will support you in both your daily and professional life as an alternative to Guru, TextCortex is the way to go.

What is Document360 used for?

Document360 is an AI tool developed to streamline company tasks such as technical documentation, knowledge management, AI-driven answers, and data analysis. With Document360, you can provide your employees with quick access to information and data, unlock insight generation using data, and boost your employees’ collaboration. If you need an AI assistant that will both automate company tasks and streamline your daily tasks, TextCortex is designed for you.

What is the best knowledge base software?

Two of the best knowledge base software are Guru and Document360, with their various AI features. Both AI tools offer solutions for companies, boosting collaboration and accelerating employee access to knowledge. Another option is TextCortex, with its workflow automation, AI-powered knowledge base, writing assistance and seamless integrations.