One of the first names that comes to mind when it comes to knowledge base tools, Document360 offers its users various AI features in addition to knowledge management. With Document360, you can automate your repetitive tasks, boost your internal knowledge sharing, and enable employees to find the information they are looking for much more easily. If you are wondering what Document360 is, we’ve got you covered!
In this article, we will explore the Document360 AI tool and examine its features.
Ready? Let’s dive in!
TL; DR
- Document360 is a knowledge-based platform that allows you to create, manage and share information across your company.
- To access Document360, simply head to the Document360 official website and create an account.
- Document360 offers its users Portal, Site and Widget features that facilitate knowledge management and sharing tasks.
- If you want to level up your internal data and information management, with its multiple LLMs, powerful RAG, web search, and workflow automation, TextCortex is the way to go.
Document360 Review
Document360 is a knowledge-based platform that allows you to create, manage, and share information across your business and customers. With Document360 you can create knowledge libraries for both your employees and your customers. You can choose to make knowledge bases for public or private access. It also enables you to create a widget that connects your website to your knowledge base, allowing customers to access answers without leaving the website.
How Does Document360 Work?
Document360 lets you share information that you upload or connect with customers or employees via an AI chatbot. A customer can ask a question to an AI chatbot and get replies that use information from your knowledge base. The Document360 AI chatbot uses natural language capabilities to generate unique replies to respond to users’ queries. This way, both your customers and employees can quickly and easily access the information they are looking for.
How to Access Document360?
To access Document360, all you have to do is create an account, here is how:
- Head to the Document360 Official Website
- Hit the Sign-up Button
- Create Your Account
Once you created your account, you can choose one of the Documnet360 pricing plans and start integrating it into your business.
Document360 Pricing
Document360 has 3 pricing plans that cater to the different needs of different enterprises. Document360 pricing plans have different features and are designed for different stages of business:
- Professional – Ideal for growing teams
- Business – Ideal for mid-sized businesses
- Enterprise – Ideal for large organizations
Document360 Core Features
Document360 offers its users a variety of features and add-ons that have been added to the knowledge base. Let’s take a look at the features of Document360 together.
Document360 Knowledge Base Portal
The first core feature that Document360 offers is the knowledge base portal. Document360 portal is a project dashboard where you can track ongoing projects, assigned tasks, reminders, feedback, and your contributions to the overall project.
With the Document360 portal, you can create categories and sub-categories to organize your articles, blog posts, projects, tasks, and final documents. You can organize them with a simple drag-and-drop. Another advantage of the Document360 portal is editors to choose from. Document360 portal editors offer users 3 different options:
- Smart Editing: AI-powered drafting, markdown, and shortcuts.
- Better Organization: Use Tabs and Quick Insert to structure and format content effortlessly.
- Pre-built Templates: Start with pre-made templates to save time and effort.
Document360 Knowledge Base Site
Document360 comes with the Knowledge Base Site feature, which allows you to build a site that will make your knowledge base accessible. Using the Document360 Knowledge Base Site feature, you can create branded colors and a custom domain and customize your site's headers and footer navigation with links, call-to-action buttons, and social icons.
Document360 knowledge base site features include AI-powered navigation and real-time search engine features. This allows you to instantly access any information in your knowledge base and enables your employees or customers to quickly find the information they are looking for. You can also toggle the Document360 knowledge base site as public or private after creating it and select it as an internal or external data source.
Document360 Knowledge Base Widget
Although having a knowledge base is advantageous, being able to add it to your website with widgets will be beneficial for both your employees and your customers. With the Eddy AI widget that works integrated with your knowledge base, you can provide your employees with access to the information they are looking for in a conversational format. You can also provide 24/7 customer support to your customers with the Document360 knowledge base widget.
A Better Option for an AI Knowledge Base: TextCortex AI
If you want to take your internal knowledge management one step further, with its multiple LLMs, 30,000+ integrations, web search, multiple AI image generators, powerful RAG (Retrieval-augmented generation), and custom workflow automation, TextCortex is the solution for you. TextCortex comes with ZenoChat, which works integrated with your knowledge base. ZenoChat can generate data from your chosen knowledge base, analyze text in images with its powerful RAG and generate concise outputs.
Key Features of TextCortex
⭐ ZenoChat - Conversational AI assistant that offers multiple features that can work integrated with your knowledge base.
⭐Rich-text Editing Capabilities – Allow you to summarize, paraphrase, translate, and refine content ensuring articles are high-quality and professional.
⭐Text-to-speech Functionality – You can create a human-sounding AI agent to automate the company's repetitive tasks.
⭐ Quick AI Reply – AI assistant that can generate automated responses by reading and analyzing your emails that work integrated with email applications such as Hotmail and Gmail.
⭐ Multilingual Translation Support – Seamlessly translates text across more than 25 languages, helping you communicate worldwide.
⭐ Grammar and Spelling Correction – Detect and correct grammatical errors and typos.
⭐ Custom AI Agent Build – Create custom AI agents to automate the company's workflow.
Sign up for your free account today to enhance your knowledge management game!
Frequently Asked Questions
What does Document360 do?
Document360 provides an AI-powered knowledge base to store all your documents, enabling employees and customers to quickly access information and enhance company productivity.
What are the benefits of Document360?
Document360 is an AI platform that offers its users custom knowledge base creation. With Document360, you can create a knowledge center for your employees or customers and provide them with access to the information they are looking for anywhere, anytime, and quickly.
Is Document360 secure?
Document360 protects your data by applying a multi-tiered data security model, adhering to stringent data security practices and good data governance processes.
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