The use of AI is growing fast, and HR is not an exception. Artificial intelligence is used effectively in the human resources department and every sector and department. According to Eightfold’s survey, 92% of HR leaders plan to increase their use of AI in HR.
Developing AI technology is an effective tool, especially in the HR department, to both reduce workload and increase employee productivity. With AI, onboarding, performance management, providing employees with new skills, and evaluating employee engagement are possible. If you are looking for an AI tool that offers effective solutions for HR, we’ve got you covered!
In this article, we will explore how to use AI in HR and the best AI tools for HR!
Ready? Let’s dive in.
TL; DR
- AI tools can be used in almost all tasks of the HR department, such as onboarding, recruitment, and employee record management, and can reduce the workload of the HR department.Â
- By integrating AI tools into the HR department workflow, you can save time for employees, increase their productivity, and streamline their workflows.Â
- If you are looking for an AI co-pilot that works integrated with your internal data and offers powerful RAG, multiple LLMs, web search, automation, and seamless integrations, TextCortex is the way to go.Â
- If you are looking for an AI tool that can store your data and perform actions such as to-do lists and task tracking, you can consider Notion.Â
- If you are looking for an AI tool to connect all your data in a single source and generate output using your data, you can consider Getguru and Glean.Â
Use Cases of AI in HR
AI tools offer features that can be used in every area of ​​HR departments and increase efficiency. The top 5 most commonly used AI functions in HR departments are:
- Onboarding
- Recruitment and Hiring
- Performance Management
- Employee Record Management
- Automation
- Knowledge Management
Benefits of Using AI in HR
AI tools have many benefits for the HR department, just like in every department.Â
The most important of these benefits is that AI can eliminate repetitive tasks and automate them. AI tools can reduce the workload of their users by automating repetitive tasks with LLMs (Large Language Models) such as GPT-4o. Some of the benefits of AI tools for HR include:
- Time Saving
- Boost Productivity
- Streamline Workflow
- Better Onboarding
- Automation
- Integrations
Best AI Tools for HR
When it comes to AI tools for HR, there are lots of choices, but not all of them are of the same quality. Some AI tools offer more useful features for HR, while others offer more generic features. For an AI tool to be useful for HR, it needs to have knowledge management, data upload, web search, text/image generation, and powerful Retrieval-augmented Generation (RAG). Let’s take a closer look at the best AI tools for HR.
1. TextCortex
With its multiple LLMs, knowledge bases, web search and powerful RAG, TextCortex is the ideal choice for companies looking to increase HR efficiency. TextCortex offers features such as output generation, data analysis, company wiki, and more that work with LLMs such as GPT-4o and Claude 3.5 Sonnet to lighten the workload of its users and increase their productivity. Moreover, TextCortex is available as a web application and browser extension that is integrated with 30,000+ websites and apps. By integrating all the features of TextCortex into your HR department, you can save time and increase the productivity of your employees.
See the results from one of our case studies:
- TextCortex was implemented for Kemény Boehme Consultants as a solution to tackle these challenges and today employees report increased efficiency and productivity (saving 3 work days per month per employee on average).
- AICX, an ecosystem partner of TextCortex, was integral to the onboarding and helped achieve a 70% activation rate of the team within the first weeks.
- Employee confidence in using and working with AI increased by 60%.‍
- The implementation results in a 28x return on investment (ROI).Â
Knowledge Bases
TextCortex’s knowledge bases are an AI-powered knowledge management tool designed specifically for company wiki creation and knowledge management, which HR departments will use frequently. Our knowledge bases allow you to integrate internal company data with TextCortex and create separate folders for different topics. Then, you can use our conversational AI assistant ZenoChat to generate responses using your internal data and complete tasks such as data analysis and data retrieval. What’s more, you can create a folder called “Employee Handbook” in ZenoChat’s knowledge bases and turn ZenoChat into an interactive handbook for your new employees.
Workflow Templates
Another feature that ZenoChat by TextCortex offers is its ability to generate customized templates for HR documentation such as onboarding checklists, compensation documents, employee handbooks, and job descriptions. Simply put your documents into ZenoChat’s knowledge bases and enter the prompt to generate the specific template you want. ZenoChat will then analyze your uploaded documents and generate specific documentation templates for you.
Automations
Another feature TextCortex offers is automation. With TextCortex’s Zapier and Make.com integrations, you can create custom workflow automation and eliminate repetitive tasks such as email writing, data analysis, etc. If you want to lighten the workload of your HR department and speed up the completion of repetitive tasks, then TextCortex’s automation capabilities are designed for you.
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2. Notion
The notion has long been a platform preferred by enterprises for purposes such as task tracking, to-do lists, and knowledge bases. You can upload your HR-related documents, such as onboarding checklists, employee handbooks, payroll information, performance tracking data, and task tracking systems to Notion, enabling employees in the HR department to quickly access this information. Moreover, you can upload the necessary documents to Notion so that new employees can familiarize themselves with the company culture and work tempo.
Although Notion offers limited AI features and limited LLMs by default, it is possible to enhance it. Thanks to TextCortex's Notion integration, you can utilize an AI assistant to generate output with your documents while using Notion as a database.
3. Getguru
If you want to connect your HR department’s chats, apps, docs, internal data, and knowledge and generate collaborative output, Guru is an AI tool you should consider. With Guru, you can connect all the resources of your HR department and generate output or retrieve data.
Once you connect all your HR knowledge, you can utilize Guru to create HR documents such as onboarding, employee handbook, performance tracking, compensation records and appraisal letters. Guru will analyze all the data you connect and generate up-to-date and personalized answers/outputs for you.
4. Glean
If you want to create a company wiki for your HR department and want your company wiki to chat with you, Glean is a good alternative. You can upload all your company data to Glean and easily find the data you need, generate insights from your data, and create onboard documents for new projects.
Glean allows its users to create a company wiki and use this wiki to perform tasks such as output generation, text summarization, automation, automatic responses, and data analysis.
Frequently Asked Questions
What is the best AI tool for HR?
Overall, TextCortex stands out for its knowledge management, data finding, turning data into information, automation, web search and integrations, making it an essential tool for modern HR teams aiming to enhance their impact within organizations.
What is the best use of AI in HR?
While AI offers a lot of features and use cases for HR, its automation capabilities, streamlined operations, writing assistance, and knowledge management capabilities are the best use of AI in HR. By incorporating AI into their workflow, HR departments can save time and complete tasks that would take hours manually in a matter of minutes.
What is ChatGPT for HR?
ChatGPT is an AI chatbot developed by OpenAI that offers advanced natural language processing, text generation and data analysis features. HR teams can use ChatGPT to answer employee questions, analyze employee performance and lighten the workload. If you need an easy-to-use ChatGPT alternative AI assistant to handle complex HR tasks, you should consider integrating ZenoChat by TextCortex into the HR department.
Can HR be replaced by AI?
Although Generative AI has been seen as a threat that can be replaced by humans since its inception, the aim of AI, like every technological tool, is to lighten the workload of employees and departments and increase their productivity. AI is designed to lighten the workload of HR departments by offering advantages such as knowledge management, auto email generator, and automation.
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