At a Glance
- Over 65% activation rate in less than a month
- 5+ working hours saved/user per week on information retrieval and summarization
- Adoption of an enterprise-grade AI platform connecting to several different data sources (Microsoft SharePoint, Teams..) that synchronize in real time
MAHLE is a leading company in the automotive industry.
With operations spanning continents and decades of accumulated expertise, MAHLE has established itself as an innovation leader in their sector: they strategically focus on developing additional solutions to lower carbon emissions through engines designed to operate efficiently with renewable energy sources.
Currently, MAHLE components can be found in half of all vehicles worldwide.
Their openness to innovation has led them to explore technologies from the startup world with the aim of improving their internal processes and producing additional business impact.
Featured in G2’s top 10 best AI software products of 2025, TextCortex proved to be the perfect fit.
Optimizing Knowledge Management
The Challenge
As any global enterprise, MAHLE struggled with knowledge management: locating precise information across multiple document repositories and specific pages can be challenging.
Their ultimate goal is to evolve their business processes with an AI-powered knowledge hub and multiple AI Agents designed for specific tasks.
Traditional knowledge management systems may lack the contextual understanding required to efficiently connect related concepts across different documentation and the ability to effectively synthesize information rather than simply locate it.
TextCortex emerged as the most reliable solution, granting swift access to information and valuable insights with great reliability while simultaneously supporting the generation of new reports or plans from existing documentation.
The platform’s powerful AI capabilities ensured all content remained well-organized and easily accessible.
The Solution: MARVIN, a Personalized AI Agent Connected to Internal Knowledge
TextCortex created a dedicated AI Agent and a comprehensive platform tailored to MAHLE’s specific needs.
MARVIN (MAHLE Assisted Research, Verification, Insight & Navigation) supports the company in connecting several different data sources that synchronize in real time to ensure that the platform always reflects the most current information.
MAHLE now has a solution that empowers teams to access key information and insights faster: part of their teams rely on MARVIN to compare different documents (or different versions of the same document), while others use it for problem-solving processes when trying to find solutions in technical documentation.
Results
By implementing TextCortex across their daily operations, teams at MAHLE are able to save 5+ working hours each week on information retrieval and summarization.
The solution’s immediate value proposition resonated throughout the organization, driving an exceptional adoption rate of over 65% within the first month, a testament to how seamlessly the platform addressed critical workflow challenges while delivering solid productivity benefits.
Accelerating Innovation Through an AI-Powered Knowledge Ecosystem
MAHLE’s approach to AI implementation offers valuable insights for other large industrial enterprises.
Through a completely personalized AI experience, it is now possible to manage complex technical knowledge while enhancing the capabilities of their team: this solution ultimately allowed MAHLE to preserve and leverage their accumulated expertise while significantly streamlining any knowledge collaboration process.
By implementing TextCortex, teams save more than 5 working hours each week that were previously spent on information retrieval and content summarization tasks.
With its EU-based infrastructure, GDPR-compliance and SOC 2 certification, the platform offers a comprehensive security framework that deploys industry-leading safeguards to protect all data and interactions. Furthermore, user permissions for viewing, modifying or deleting data are regulated by strict security protocols and multi-level access.
This enterprise-grade security architecture allows companies like MAHLE to confidently integrate AI into their core operations while maintaining complete control over sensitive information and their most valuable data assets.
The ongoing partnership between TextCortex and MAHLE deepens each day in a shared journey that will lead to even more testing, learning and the definition of additional use cases that will create a solid business impact.
